{"id":1107,"date":"2024-05-09T09:28:24","date_gmt":"2024-05-09T01:28:24","guid":{"rendered":"http:\/\/www.npartner.com\/%e6%96%b0%e5%93%81%e4%b8%8d%e8%89%afdoa%e8%99%95%e7%90%86%e7%a8%8b%e5%ba%8f\/"},"modified":"2026-01-29T11:58:46","modified_gmt":"2026-01-29T03:58:46","slug":"doa","status":"publish","type":"page","link":"https:\/\/www.npartner.com\/en\/doa\/","title":{"rendered":"Defective on arrival (DOA) Procedure"},"content":{"rendered":"\n<h3 class=\"wp-block-heading has-pale-cyan-blue-color has-text-color has-link-color wp-elements-c917f3b682480ddc6cc58a28c809e9e9\">1. Contact N-Partner TAC department and assist N-Partner TAC to debug remotely. Please tell us the serial number, version, host information, and what the problem is.<\/h3>\n\n\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-pale-cyan-blue-color has-text-color has-link-color wp-elements-6c75e0ee9c7a292f07f05f7525d3486d\">2. N-Partner TAC will consider whether the product needs to be sent back for maintenance. N-Partner TAC will write down the serial number, version, and host information in a repairing form.<\/h3>\n\n\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-pale-cyan-blue-color has-text-color has-link-color wp-elements-71acd6e681aa67410f9dd958e6d99d14\">3. If the product needs to be sent back for maintenance, please do intact packing to avoid any damage caused during shipping. N-Partner TAC will arrange home pickup.<\/h3>\n\n\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-pale-cyan-blue-color has-text-color has-link-color wp-elements-2fdd7fb1ca5bfc0658fec1991a8dd6c6\">4. After N-Partner TAC receives the maintenance product, we will record when opening the package to see if any damage is caused during shipping.<\/h3>\n\n\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-pale-cyan-blue-color has-text-color has-link-color wp-elements-f1505285857f66fb3bfe5dd9f88087a8\">5. After maintenance, N-Partner TAC will record when packing the product, put the repairing form in, and send back to user; also, we will inform user about the shipping information.<\/h3>\n\n\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-pale-cyan-blue-color has-text-color has-link-color wp-elements-60a940eb2b0d3d8694849cd160d7c83d\">6. After receiving the product and making sure it is functional, please sign the repairing form and fax it to N-Partner.<\/h3>\n","protected":false},"excerpt":{"rendered":"<p>1. Contact N-Partner TAC department and assist N-Partner TAC to debug remotely. Please tell us the serial number, version, host information, and what the problem is. 2. N-Partner TAC will consider whether the product needs to be sent back for maintenance. N-Partner TAC will write down the serial number, version, and host information in a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/warranty.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1107","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Defective on arrival (DOA) Procedure - N-Partner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.npartner.com\/en\/doa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Defective on arrival (DOA) Procedure - N-Partner\" \/>\n<meta property=\"og:description\" content=\"1. 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